Terms of Service

Quotes are based on the event details you provide: date, venue, duration, guest count and scope. Our flat pricing covers the equipment, setup, teardown and technician described in that quote. Substantial changes to scope, run time or venue may change the price, and we will confirm any change in writing before the event.

A date is reserved when you confirm the quote and satisfy any deposit requirement stated in it. Remaining balances are due as described in your quote or invoice.

Cancellation and rescheduling terms for your event are stated in your quote. Please tell us as early as possible. Dates held for you are dates we've turned away.

You are responsible for venue access at the agreed load-in time, adequate and legal power, permission to install equipment, and providing presentation files or music cues in advance where applicable. Delays caused by venue access or power may shorten setup time.

Equipment remains the property of One Price AV. You are responsible for loss or damage caused by you, your guests or other vendors while equipment is on site.

To the extent permitted by law, our total liability arising from a booking is limited to the amount paid for that booking. We are not liable for indirect or consequential losses, or for failures caused by circumstances outside our reasonable control, including venue power loss, weather or acts of authorities.

We may photograph our own equipment setups for portfolio use. Tell us if you'd prefer we don't, and we won't.

These terms are governed by the laws of the State of Tennessee.